Software BTHE

Software

All agencies in the hosted Environment are installed as web services clients.  The web services client can retrieve forms from the TraCS office database

TraCS Web Client

The TraCS Web Client is usually installed on portable, laptop computers. A TraCS Web Client provides all the general TraCS Features that a user out in the field may need, including but not limited to:

• Creating/editing forms

• Running external searches

• Amending forms

A TraCS Web Client connects to TraCS databases directly using TraCS Web Services. For this connection to be successful and maintained, the TraCS Web Client must have internet access. TraCS Web Services connectivity can be verified by glancing at the following symbol located on the top-right hand corner of the TraCS screen:

Open

This ‘online’ symbol means that the TraCS Web Client is connected to TraCS Web Services and the user has access to all forms in the TraCS Database they would normally have access to, considering their user permissions.

This also means as soon as a form is created and closed on a TraCS Web Client in ‘online’ mode, it will be accessible on all workstations to all users that would normally have access to that form, considering user permissions (e.g. supervisors, etc.).

A TraCS Web Client with no internet access would be in ‘offline’ mode, which would still provide the user virtually all capabilities available in online mode, aside from the connection to the TraCS Database. All TraCS Forms created while in offline mode will be saved locally and automatically uploaded to the TraCS Database upon reestablishing internet connection.

This means that consistent internet access is not required to use a TraCS Web Client – The application is still useable in offline mode and the application will simply upload all changes/new forms created once internet access is reestablished.

Forms are not end-shifted into the office because when the TraCS Web Client is ‘online’ all closed forms are automatically sent to the office.

From a TraCS Web Client, users will be able to see all their non-archived forms saved to the SQL database.