Users/User Defaults/Groups

Hosted agencies cannot manage users in configuration manager, you must provide user changes to help desk electronically.

Non-hosted agencies can manage their users under the users tab

User Editor

• allows configuration of your users at your agency.

  • show how to search

  • Show how to copy user

  • Show how to apply changes

  • No distribution needed for web services agencies

User Groups

• Should only have one and it should be your All group. You should not need to change these settings

User Defaults

• User defaults

  • Setting user defaults are recommended within TraCS, not configuration manager

    • if having issues with default, can further modify them or delete them in the configuration manager.