How do we update TraCS?

How do we update TraCS?

The TraCS software is updated by two different processes: distributions, which implement changes made by you at the local agency level and WI pack updates, which implement changes made by Badger TraCS at the state level.

Distribution is the process of transferring your agency level customizations from the master computer to additional TraCS computers in your agency.  You will need one set of distribution files for computers running TraCS Office and another set for computers running TraCS Mobile.  Typically, your distribution files reside in a network folder and are either automatically installed when the user logs off or upon demand by the user.  If your agency does not have a network, the distribution files may be placed on USB thumb.

Distribution files contain code table changes for drop down lists that are under the local agency’s control, user profiles, and miscellaneous configuration files and settings.  Everything that makes TraCS unique for your agency is contain in the distribution.

WI Pack Updates are patches from the state which are served to your computers from the Badger TraCS update server.  WI Packs contain changes to TraCS forms, state level transmission instructions, map updates, and changes to the baseline TraCS engine.  Most WI Packs just contain bug fixes and updates to state level tables such as hospitals, courts, and insurance agencies. These updates are very easy to install and require very little intervention on your part.  However, once a year, in the fall, we issue a major update termed the “fall release.”  The fall release typically requires that additional steps be taken.  A special bulletin is sent with the fall release giving step by step instructions.  The fall release may require additional SQL server scripts to be run or communications instructions to be imported.