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Task 3.21: Configure Notification Service

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Task 3.21: Configure Notification Service

Task 3.21: Configure Notification Service

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Purpose:  A notification is an email alert that is attached to a TraCS advanced search. Any advanced search created by any user can have a notification added to it.

When a notification is added to a search, the search will automatically run at an interval that you can specify.

Each time the search runs, it will compare the forms returned by the search with the forms returned by it the last time it ran. If new forms are returned by the search that did not exist during its previous execution, an email notification will be generated.

Requirement: Task 1.4.1 SMTP —set up an email database connection.  These 2 tasks are requirement for either to work.

Note: These services can be added to one office machine in the agency. This is not recommended though.

Recommended Setup: Separate your Batch Server from your Application Server to prevent login errors, slow upload/download times, and Batch Services processing issues.

  • Run all 4 batch services and is only used for these services.

  • This can be a virtual machine, using full virtualization.

Different types of hardware virtualization include:

  • Full virtualization – Almost complete simulation of the actual hardware to allow software environments, including a guest operating system and its apps, to run unmodified.

  • Paravirtualization – The guest apps are executed in their own isolated domains, as if they are running on a separate system, but a hardware environment is not simulated. Guest programs need to be specifically modified to run in this environment.

 

Set up Windows services to manage e-mail and notifications.

Set up Windows services to manage e-mail and notifications.

  • Note: These services must be installed using the Command Prompt

    • You must start Command Prompt as administrator

      • Windows search bar type “cmd”

        • Right click on “Command Prompt”

        • Choose “Run as administrator”

    • Type or copy and paste the following commands to install each service.

cd C:\Program Files (x86)\TraCS ".\Email Add Service.bat"
cd C:\Program Files (x86)\TraCS ".\Notification Add Service.bat"

Configure the Services:

Configure the Services:

  • In the Windows control panel, select Administrative Tools (Or search if you do not see Administrative Tools) and then double click Services.

    • You can also type Services in the search window, and choose the app.

  • Right click on the TraCS Email Service and choose properties.

    • Select the General Tab.

      • Choose Automatic in the Startup Type field.

      • Click the Start button.

      • Click the OK button.

    • Right click again | Properties | Select the Log On tab. (sample screenshots below)

      •  Click the  This Account radio button

        • Special Note:

          • Using the Local System account will not work.

          • A Service Account (SA) should be setup with proper domain privileges across the network.

          • Service Account (SA) password should not expire.

      • Enter the Service Account..

      • Enter the user’s password.

      • Click OK.


  • Right click on the TraCS Notification Service and choose properties.

    • Select the General Tab.

      • Choose Automatic in the Startup Type field.

      • Click the Start button.

      • Click the OK button.

    • Right click again | Properties | Select the Log On tab. (sample screenshots below)

      •  Click the  This Account radio button

        • Special Note:

          • Using the Local System account will not work.

          • A Service Account (SA) should be setup with proper domain privileges across the network.

          • Service Account (SA) password should not expire.

      • Enter the Service Account..

      • Enter the user’s password.

      • Click OK.

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