Setting up a TraCS Windows Services “Batch” Server Machine

There is a total of 5 windows services that can be used with TraCS Batch Services.

• A Batch machine is recommended to be a separate computer that would that would only run these services on its own.

  • Smaller Agencies may decide to run this on the IIS server if that server has adequate memory, processing power, and is not processing many forms on a daily basis.

• The Batch machine can be a virtual machine using full virtualization.

• The Batch machine will need access to the network share.

The following Windows Services will be required for the new Baseline:

• Email Service

• Notification Service

• Import/Export Service

• Communications (TransComm) Service

For active directory agencies:

• Active Directory Service

Purpose:

This is the machine that runs the batch Transmission.  This machine should only be accessed to modify batch transmission, updates or debug issues.  Set up a ‘BatchUser’ login and use this when logging into TraCS.  If the batch server is separate and the transmission fails and a form needs to be manually transmitted do that on the IIS Server.

Note: This will also enable all transmission emails to automatically work, and forms that transmit using the email system need task 1.4.1 SMTP and Task 3.21 set up to work.

Requirements:

• TraCS installed as a Client (Office) machine (when the new 21-series baseline is released, the Server version will be required)

  • Must be running at least WIPack231201 (December 2023 Release)

• Permanent connection to the TraCS network share

• Permanent connection to the TraCS database

• Local System Admin User to run the services. Should not be tied to a ‘live’ user.

• Task 1.4.1 SMTP Set up an email database connection

• All network share locations must use UNC mapping conventions and not drive letters.

• If using a different diagramming software for Crash Diagrams, it will need to be installed on the Batch Server machine.

  • QuickScene or ScenePD are a couple diagraming tools used instead of the TraCS Diagramming tool.

  • These programs should be installed on the Batch Server machine to cooperate with the transmission of the crash form and it’s diagram.

• Set up a TraCS system user with admin and all forms access ( i.e.; BatchUser)

  • Do not have password expiration on this user

    • You don’t want the password to expire because this would stop all services from running.

  • We do this because eventually a ‘live’ user will leave the agency and deactivating that user would also stop all services from running.

Here are separate pages on how to setup your batch server: