Task 2.4.3(b): Recover Support Database, SQL Server Alternative

Note: It is recommended that you contact badgertracs@wi.dot.gov to help you assess your agency’s situation. There may be less drastic options available depending on the extent of the damage.

Purpose: Recreate the TraCS Support database when it is destroyed beyond repair and no backups exist.

Requirements: TraCS Installation files, access to field unit with TraCS mobile installed.

In SQL Server Management Studio (SSMS)
1. Create the tracs_Support database.

USE master
GO
CREATE DATABASE tracs_Support
GO
use tracs_Support
GO
DECLARE @sql1 VARCHAR(1000)
SELECT @sql1='ALTER DATABASE '+quotename(db_name())+' SET ALLOW_SNAPSHOT_ISOLATION ON
			 ALTER DATABASE '+quotename(db_name())+' SET SINGLE_USER WITH ROLLBACK IMMEDIATE
			 ALTER DATABASE '+quotename(db_name())+' SET read_committed_snapshot ON
			 ALTER DATABASE '+quotename(db_name())+' SET MULTI_USER'
exec(@sql1)

Make sure to give your agencies TraCS SQL user owner rights to the database.
Reset to Zero Pack
1. Remove the Distribution Support. xml file
  1. Navigate to C:\ProgramData\TraCS\Settings
  2. Delete DistributionSupport.xml
2. Reset the Registry file
  1. Navigate to C:\Program Files (x86)\TraCS
  2. Edit RegistryKeyName.ini
  3. Delete everything after TraCSPack=
Rerun the WIPack.