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Task 3.24: Enable Batch Transmission

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Note: These services can be added to one office machine in the agency. This is not recommended though.

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Set up Windows services to manage automatic transmission

  • Note: These services must be installed using the Command Prompt

    • You must start Command Prompt as administrator

      • Windows search bar type “cmd”

        • Right click on “Command Prompt”

        • Choose “Run as administrator”

    • Type or copy and paste the following commands

Code Block
cd C:\Program Files (x86)\TraCS
"Batch TransComm Add Service.bat"
Code Block
cd C:\Program Files (x86)\TraCS
"Batch Import Export Add Service.bat"
Info
NOTE: you will have to hit enter between step 2 and 3

Configure the services:

  • In the Windows control panel, select Administrative Tools (Or search if you do not see Administrative Tools) and then double click Services.

    • You can also type Services in the search window, and choose the app.

  • Right click on the TraCS Batch Import Export and choose properties.

    • Select the General Tab.

      • Choose Automatic in the Startup Type field.

      • NOTE: DO NOT START THE SERVIC HERE. The service will start automatically once you schedule a Communication, in TraCS.

      • Click the Start button.

      • Click the OK button.

    • Right click again | Properties | Select the Log On tab. (sample screenshots below)

      • Click  Click the  This Account radio button

        • Special Note:

          • Using the Local System account will not work.

        Enter the user name, including the domain name, of a user with authority to access the network TraCS location (if running TraCS in network mode) and the master computer.  The service will run with this user’s Windows access rights
          • A Service Account (SA) should be setup with proper domain privileges across the network.

          • Service Account (SA) password should not expire.

      • Enter the Service Account..

      • Enter the user’s password in the password and confirm password fields.

      • Click OK.Screenshot below

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  • Right click on the TraCS Batch TransComm and choose properties.

    • Select the General Tab.

      • Choose Automatic in the Startup Type field.

      • NOTE: DO NOT START THE SERVIC HERE. The service will start automatically once you schedule an Import/Export a Communication, in TraCS.

      • Screenshot below

    Right click on the TraCS Batch TransComm and choose properties.

      • Click the Start button.

      • Click the OK button.

    • Right click again | Properties | Select the Log On tab. (sample screenshots below)

      • Click  Click the This  This Account radio buttonEnter the user name, including the domain name, of a user with authority to access the network TraCS location (if running TraCS in network mode) and the master computer.  The service will run with this user’s Windows access rights

        • Special Note:

          • Using the Local System account will not work.

          • A Service Account (SA) should be setup with proper domain privileges across the network.

          • Service Account (SA) password should not expire.

      • Enter the Service Account..

      • Enter the user’s password.

      • Click OK.

      • Screenshot below

    • Select the General Tab.

      • Choose Automatic in the Startup Type field.

      • NOTE: DO NOT START THE SERVIC HERE. The service will start automatically once you schedule a Communication, in TraCS.

      • Screenshot below

      • Close the Services dialog.

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