Citizen Contact Form
The Citizen Contact form is a tool used by agencies to collect data on individuals, associates or vehicles which can be imported into their Records Management System (RMS). The information below is collected. Multiple groups can be added by clicking the + group on the tool menu when in a section (i.e. Vehicles).
Form Design
The Citizen Contact Form contains the following groups:
Document/Summary
Individual
Individual Action
Vehicle
Associate
Comments
Assisting Officer
Other Resources
Agency Tables associated with form
How to:
Document/Summary Group |
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Each Citizen Contact form contains one Document group that is merged with the Summary Group. The fields within the group are shown in the figure below. The Individual Identified, Vehicle Involved, Associate Involved and Assisting Officer Involved fields enable groups below. If a group isn’t enabled, most likely it’s because one of these fields aren’t checked as Yes.
Location Group
Each form requiring a location contains one Location group. The fields within the group are shown in the figure below. The primary way to populate the location group is to use the TraCS Location Tool (TLT). If TLT can’t be used, type Override in the Map field. This will enable all the location group fields thus allowing manual entry of information.
The best method for completing the location group is to use the TraCS Location Tool (TLT). When in the Map field, click the Locate button in the upper right to start the TLT. When the location of the incident has been properly located with the TLT, all of the required fields of the Location Group will be completed. Though, if applicable, the Structure information fields will need to be filled in. See the document below for more information on how to use the TLT to set a location.
X Coordinate
X Coordinate generated by the TLT
Y Coordinate
Y Coordinate generated by the TLT
Municipality/Township Type
Indicates the type of municipality/township.
City – An autonomous incorporated area within one or more counties. Provides almost all services to its residents and has the highest degree of home rule and taxing jurisdiction of all municipalities. In order to incorporate as a city a community must have at least 1,000 citizens if it is in a rural area or 5,000 if it is in an urban area.
Village – An autonomous incorporated area within one or more counties. Provides various services to its residents and has a degree of home rule and taxing jurisdiction over them. In order to incorporate as a village, a community must have at least 150 citizens if it is in a rural area or 2,500 if it is in an urban area.
Town – An unincorporated jurisdiction within a county. All areas not incorporated as cities or villages are parts of towns. Towns do not have home rule, but instead have specific powers granted under state statue, for instance maintenance of roads and zone land. Towns may choose to provide additional services.
On Roadway Link ID #
Used to help RP Code the Location, brought in from the ILT
On Roadway Link Offset
Used to help RP Code the Location, brought in from the ILT
Override
Used to indicate if the ILT was used.
How to use override feature: https://wi-state-patrol.atlassian.net/wiki/spaces/TG/pages/1996521473/TraCS+Location+Tool+TLT#TLT-Override-Feature
How To Section
This group is considered “Common Information” and with common information, TraCS can reduce repetition by enabling an officer to enter certain types of data once and use it many times. Using the TraCS Location Tool, will populate the common information section. A scenario when common information can be useful is when a motorist involved in a crash is responsible for causing the crash. That location information could be common information used on both a citation form and crash form. Using common information, the location information could be entered once onto the crash form, and then automatically applied to the citation form and any other necessary forms with the click of a button
Individual Group |
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Each Citizen Contact form contains one Individual group. The fields within the group are shown in the figure below. This section is enabled by selecting YES for the “Individual Identified” field located in top group of the form.
Individual’s Actions Group |
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Each Citizen Contact form contains one Individual Actions group. The fields within the group are shown in the figure below.
Vehicle Group |
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Each Citizen Contact form can contain multiple Vehicle groups. The fields within the group are shown in the figure below.
Associates W/ Individual Group |
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Each Citizen Contact form can contain multiple Associates W/ Individual groups. The fields within the group are shown in the figure below.
Parent/Guardian Group
Forms that have the Parent/Guardian group can have zero or more groups, usually the first group is added with a minor individual on the form. The fields within the group are shown in the figure below.
19MAR2024: Per Julian, there is a bug that doesn’t allow ‘spaces’ to be in the City field. This will cause issues performing searches based on cities with spaces in the name (ie. Fond du Lac)
Comments Group |
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Each Citizen Contact form contains one Comments group. Max characters is 2000.
Assisting Officer Group |
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Each Citizen Contact form can contain multiple Assisting Officer groups. The fields within the group are shown in the figure below. This section is enabled by selecting YES for the “Assisting Officer Involved” field located in top section of the form.
Agency Group
Each TraCS form contains one Law Enforcement Agency group. The fields within the group are shown in the figure below. The Agency Space field is 200 characters. The fields within the group are shown in the figure below.
NOTE: The Officer mobile phone and officer fax fields were added in Fall 2023
In Fall 2023 an attempt was made to fix the issue where other another person information is entered into this section.
In March 2024 the fix was finalized to fix DOT officer ID’s in lower case.
Agency Space
Space for law enforcement officer to collect any info they want. This field is available for your agency’s use. They will instruct you how to use it.
Officer Rank
The Rank of the officer completing the report.
Officer Last Name
The last name of the officer completing the report.
Officer First Name
The first name of the officer completing the report.
Officer Middle Name
The middle name of the officer completing the report.
Suffix
The preferred suffix of the officer completing the report.
DOT Officer ID
The reporting officer ID number. This number is sent to the DOT and Courts and is used to uniquely identify the officer.
DNR Officer ID
The reporting officer DNR ID number. Unless the officer works for the DNR, this 9 digit number is the same for the agency the officer works for.
Officer Badge Number
The Badge Number of the officer completing the report. This number can change in the agency.
Officer EMail
The email of the officer completing the report.
Officer Phone Number
The cell phone number of the officer completing the report (Added Fall 2023)
Used for Fatal notification and Ambulance Inspection Reports
Officer Fax Number
The fax number of the officer completing the report (Added Fall 2023)
Used for Ambulance Inspection Reports
Local Agency Number
Identifying number for the law enforcement agency that reported.
Law Enforcement Agency Jurisdiction
The jurisdiction of the enforcement agency that reported.
Law Enforcement Agency Type
The jurisdiction of the enforcement agency that reported.
State Patrol
County Sheriff
City Police
Village police
Town Police
Tribal
Other
Law Enforcement Agency Name
The name of the enforcement agency that reported.
TAS Agency Name
The TraCS name of the enforcement agency that reported.
Law Enforcement Agency Street Address
The current street address of the law enforcement agency responding to the scene.
Law Enforcement Agency Street Address2
The current street address of the law enforcement agency responding to the scene.
Law Enforcement Agency City
The current city where the law enforcement agency responding resides.
LEA State
The current state where the law enforcement agency responding resides.
Law Enforcement Agency ZIP Code
The current ZIP code where the law enforcement agency responding resides.
Law Enforcement Agency Phone Number
The telephone number of the law enforcement agency reporting.
ORI Number
9 digit NCIC number assigned to the enforcement agency by the Department of Justice.
BFUNC Agency
The ID number that uniquely identifies a law enforcement agency in Wisconsin that reported.
TraCS Agency Number
The 3 digit TraCS ID of the enforcement agency that reported.
Attachment Group
Each form contains one or more Attachment Groups. The fields within the group are shown in the figure below. Depending on the policies of your agency, you may attach files to your report. Not all agencies use attachments.
Attached File -In the Databar choose
File - to choose the file to attach.
File Upload - To attach a file link and upload the attachment to a central server. The file is encrypted and will be unavailable to view except through TraCS.
Bar Code Imager - To import an image from the bar code scanner. (needs IT to set up.)
Scanner - To import from a scanner attached to the computer.
File Link - To attach a file link. The file will be saved in a common TraCS attachment directory.
File Name - Enter the file name, this field is automatically generated if blank from eh attached file name.
Agency Space - Enter any miscellaneous comments to include.
Documents
How to Add or Delete a Group
Attachments 101
Attachments in the Hosted Environment
Law enforcement agencies will not be able to use embedded attachments (storing attachments in the database) in the Badger TraCS Hosted Environment but will be able to use file upload (files saved outside of the database on a file server). The file upload attachments are limited to 2MB in size with the form and will reside on the Badger TraCS Hosted Environment Server as encrypted files. If Law enforcement doesn’t want to use the file upload option, they can store all their attachments on their own server, PC or workstation, using File Link.
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