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Task 3.21: Configure Notification Service

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Requirement: Task 1.4.1 SMTP —set up an email database connection.  These 2 tasks are requirement for either to work.

Note: These services can be added to one office machine in the agency. This is not recommended though.

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Set up Windows services to manage e-mail and notifications.

  • Note: These services must be installed using the Command Prompt

    • You must start Command Prompt as administrator

      • Windows search bar type “cmd”

        • Right click on “Command Prompt”

        • Choose “Run as administrator”

    • Type or copy and paste the following commands to install each service.

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  • In the Windows control panel, select Administrative Tools (Or search if you do not see Administrative Tools) and then double click Services.

    • You can also type Services in the search window, and choose the app.

  • Right click on the TraCS Email Service and choose properties.

    • Select the General Tab.

      • Choose Automatic in the Startup Type field.

      • Click the Start button.

      • Click the OK button.

    • Right click again | Properties | Select the Log On tab. (sample screenshots below)

      •  Click the  This Account radio button

        • Special Note:

          • Using the Local System account will not work.

          • A Service Account (SA) should be setup with proper domain privileges across the network.

          • Service Account (SA) password should not expire.

      • Enter the Service Account..

      • Enter the user’s password.

      • Click OK.

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  • Right click on the TraCS Notification Service and choose properties.

    • Select the General Tab.

      • Choose Automatic in the Startup Type field.

      • Click the Start button.

      • Click the OK button.

    • Right click again | Properties | Select the Log On tab. (sample screenshots below)

      • Click  Click the This  This Account radio button

        • Special Note:

        Enter the user name, including the domain name, of a user with authority to access the network TraCS location (if running TraCS in network mode) and the master computer.  The service will run with this user’s Windows access rights
          • Using the Local System account will not work.

          • A Service Account (SA) should be setup with proper domain privileges across the network.

          • Service Account (SA) password should not expire.

      • Enter the Service Account..

      • Enter the user’s password.

      • Click OK.

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