Migrate Existing TraCS Installations Hosted Environment

This guide will walk through the necessary steps for migrating current TraCS installations into the hosted environment. These steps only apply to agencies that are being moved into the Badger TraCS Hosted Environment.

We need to rename the Settings.ini file (DO NOT SKIP THIS STEP)
a. Go to the C:\ProgramData\TraCS\Settings folder
i. Look for the Settings.ini file and RENAME it to SettingsOld.ini
Copy/Download “SetupHostProduction-MigrationOnly” folder to the computers desktop.
a. It’s a good idea to have this folder somewhere on their network for future use. During Migration, we put this folder in your agency’s shared distribution folder if you have one.
Inside this folder are the following items:
The item highlighted above, “InstallHostedEnvironment” is the file you will run as administrator to start the installation. This is a silent initial install, so just let the command prompt window close by itself.
Special Note: When the TraCS installer has finished, DO NOT close the black command prompt window.
a. This window needs some time to finish the installation and will close on its own when completed.
b. If you accidently close the command prompt window you will need to go back to step #4 and start over.
Once the command window has closed, you will run TraCS as administrator the TraCS icon and stop at the login screen.
The update server will send down the pack and map updates to that machines.
a. You get two prompts in the lower right-hand corner.
i. First prompt says the updates are downloading
ii. Second prompt says to cancel TraCS at the login screen and start TraCS back up.
iii. This download process can take a few minutes (depends on internet speeds). If you cancel the downloads too soon you may get prompted for updates more than once. If this happens continue to update the computer until it stops asking to update.
After you have downloaded the updates, you start up TraCS and it will give you an option to update.
a. Say ‘YES’ to the update message and let the updates run.
When the updates have completed and your back to the TraCS login screen.
a. Cancel out of the login screen.
Go to your network file share and in the Distribution/Mobile folder you should see a file named:
a. MobileHostDistribution
b. Double click this file and run the distribution.
Your installation is complete. Log into your TraCS software using your email address.
a. While logging in, your machine should update agency tables.
b. It will also prompt to install citation numbers.
If you are out of citation numbers to install, you will get prompted that there are no numbers left in the inventory and simply order some more. Log out of TraCS and log back in once you have ordered a new batch of citation numbers and the new machine should go and install these when you log back in.
Updated - DBM 6/21/2021
Created - DBM 6/7/2021