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Transmission Updates

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Task: Upgrading TraCS Software when Passwords update on Endpoints

1. Install the current WIPack

2. Update transmission endpoints by logging into your Batch Server

   1. Log into the Configuration Manager using the Batch User account.

   2. Navigate and click the Communication Button in the Transmission Ribbon

      

   3. Highlight and delete

      1. ufadToDOJ

      2. incidentToDOJ

      3. crashToTOPSLab

      4. fatalToTOPSLab

      5. shareToWiStar

   4. Highlight TransComm

   5. Click Import and choose the following

      

      1. Template

      2. No Let Me Choose

   6. Choose

      

      1. shareToWiStar

      2. CrashtoTOPSLab

      3. FataltoTOPSLab

      4. ufadToDOJ

      5. IncidentToDOJ

   7. Click OK

   8. Click Apply

   9. Click OK

3. Exit the Configuration Manager

4. Stop all the TraCS Windows services and then get all the services up and running

   1. press the windows key

   2. type services

   3. open the Services Application

   4. Scroll down to the 4 TraCS services that are running

      1. TraCS Batch Import Export

      2. TraCS Batch TransComm

      3. TraCS Email Service

      4. TraCS Notification Service

   5. Select each service, right click and select stop. (Do not select Restart - it does not work!)

   6. Select each service, right click and select start.

5. Start TraCS and allow clients to update confirm that that the services appear in the task manager.

The following guides are available for viewing.

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