Trooper/Inspector Password Checklist

DSP WISMDCN Network (MDC/Laptops & Desktops/TraCS Login)

Username - Assigned DITDOT

Reset: 

• Press CTRL+ALT+DEL on Desktop/Laptop (must have NetMotion Green Wings on laptop)

Help:

• dspit.dot@dot.wi.gov

• LEDs can reset via CORE

• Jennifer Mobley (608-709-0091)

• Geoff Grant (608-709-0106)

Email (STAR/SharePoint/KnowledgeOwl)

Reset:  

• https://eiam.wisconsin.gov

Help:

• Reoccurring Outlook Lockouts

• Other Outlook Issues

• Password Help - DOT Help Desk (800-362-3050)

• Make sure to change Exchange Password on the Iphone if you are issues one.

AD (Learncenter)

Reset:  

• https://adpasswordresetprod.dot.state.wi.us

Help:

• dspit.dot@dot.wi.gov

• Jennifer Mobley (608-709-0091)

• Geoff Grant (608-709-0106)

• DOT Help Desk (800-362-3050)

MACH

Reset: 

• (Within MACH) File Tab > Change Password

Help:

• LED's at post can reset

• dspit.dot@dot.wi.gov

IPHONE

• Iphone Airwatch account

Indeavor Scheduling

Reset - https://app.na.indeavor.com/

• Select "Forgot" at login site. 

• Enter company name WIDOT and username (first portion of email address before @)

• Select Submit.   The user will be sent an email with a link.  Click on the link to create a new password.

Help:

• After entering username (email address) select Forgot Password Link and enter email address again

• Contact DSPIT

Old Checklist