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David Malisch

David Malisch

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Reset Pack Level on Master:

If the agencies Access environment is running the latest pack, you can skip to Step #10, Log into TraCS and Export Support. Then continue through the migration steps.

  1. Delete the files/folders in found in the following directory: C:\ProgramData\Tracs\TraCSClientUpdate\.

  2. Delete the DistributionLog.xml file found in the following directory: C:\ProgramData\Tracs\Settings\.

  3. Delete the whole TraCSPack line in the RegistryKeyName.ini file:

    1. C:\Program Files\TraCS\RegistryKeyName.ini OR

    2. C:\Program Files (X86)\TraCS\RegistryKeyName.ini

    3. Example: TraCS Pack=WIPack130226b

    4. Should look like below: Do not change the TraCS= line in your file.

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