...
Click on Add Method
Click on the Dropdown arrow and choose Authenticator App
Click AddClick on “I want to use a different authenticator app”
Click Next
Click on the Authenticator(looks like a barcode) Extension in upper right and then click on the Scan symbol
Click and drag a box around the barcode
It will show that it has been added. Click OK
Click Next
You will be prompted to enter a Code. Click on Authenticator extension again and use the Code provided in the
Enter Code Section
Click Next and you are done.
Previous Setup - Deletion Required First
If you are showing a method of authentication in My Account (http://microsoft.com ), but are still on the list for not
having it complete, delete what is there and follow the instructions below to delete the registration from the
Microsoft Authentication App in your PC browser.Open a browser and navigate to My Account (http://microsoft.com ) (you may need to authenticate by email and
password), If you may get an MFA request and cannot respond to the request contact the DOT help desk and
they can reset your MFA registration in Cayosoft.When you land on your account page select update info (link on security info tile in the middle of the page) or
select security info on left side menu.Select "Delete" to remove the method previously used.
Now go to your PC Browser and remove the account previously createdin the brower app. Right click on the
app.Click on the pencil to edit.
Click on the delete icon in th upper lefthand corner.
Click "Yes" to confirm the deletion.
Start the process over using the instructions from New Setup above.